The United States has more than 150 million taxpayers reporting more than $11 trillion of adjusted gross income each year. This huge group of taxpayers is extremely diverse and the IRS is constantly working to better serve each individual taxpayer.

Did you know that the IRS has policies to provide access for taxpayers with limited English proficiency and to make reasonable accommodations for taxpayers with disabilities? In addition, the IRS is subject to laws regarding nondiscrimination, civil rights, and equal opportunity. This program addresses issues around bias and discrimination in tax practice, including how to report discrimination by IRS or IRS partners, IRS rules regarding Limited English Proficiency taxpayers, and what to do about preparers who take advantage of immigrant and Limited English Proficiency communities.